Step 1 · A natural resting pose
Gently place your pet on their side with limbs relaxed, so they appear peaceful and comfortable.
Service Procedure
Emergency Guide
Three steps to take after your pet passes
If your pet has just passed, please follow these three emergency steps first, then call us to arrange the service procedure.
In this difficult moment, please take a deep breath. These three steps will help you care for your pet until our vehicle arrives.
Step 2 · Keep them cool and dry
Place your pet in a cool, ventilated area. You may use ice packs nearby or air conditioning to keep the space dry and cool.
Step 3 · Call for collection
Call our 24-hour emergency hotline with your address and situation. Our dedicated team will arrange pickup as soon as possible.
Service Procedure
From collection to remembrance, every step is completed with professionalism and empathy.
Please call our 24-hour hotline to arrange collection and service procedure details. Our team will guide you with care and professionalism.
- 01Professional collection of remains
- 02Choosing a date
- 03Temporary placement
- 04Farewell ceremony
- 05Cremation
- 06Sealing the urn
- 07Eco floral burial / ash scattering
- 08Remembrance
Every Pet Cloud funeral director understands what families cherish. We never ease our care for a single detail.
